How can we help?


Application & Safety

Are your products available for purchase by the general public?

Our products are exclusively sold to certified beauty professionals. It is imperative that gel polish be applied by a professional nail technician who understands the necessary safety protocols and curing times.

Are Stellar Gel products vegan and cruelty-free?

Yes, all our products are 100% vegan and cruelty-free. We are committed to ethical product development and do not conduct animal testing on any of our products.

Do I need a base and top coat with Stellar Gel polishes?

For optimal results, we highly recommend using a base coat before application and finishing with a top coat. This ensures maximum adhesion, longevity, and a high-gloss finish.

How can I achieve the best results with Stellar Gel polish?

For stunning, long-lasting quality nails, prepare your nails properly by cleaning and buffing them. Apply a thin base coat, cure it under a lamp, then apply 2 thin layers of our super-pigmented gel polish, curing between coats. Finish with a top coat and cure for a durable, glossy finish.

How do I remove Stellar Gel polish?

File off the top coat and preferably one coat of color. The more layers removed will help with soaking off faster. Soak a cotton pad with acetone, place it over your nail, wrap it with foil, and let it sit for 10-15 minutes. The gel polish should lift off easily. If remnants remain, gently remove them with a cuticle pusher or nail stick.

What is Structure Gel?

Soft gels, including Structure Gel and builder gel (or builder in a bottle), are designed to add strength, durability, and thickness to the natural nail. They're called "soft" not because of their texture or hardness, but because they are more flexible compared to hard gels. This flexibility makes them ideal for natural nail overlays, for strengthening thin nails, and for extending the nails slightly or sculpting short extensions. They're versatile, easy to use, and can be soaked off with acetone, which makes removal relatively straightforward without the need for heavy filing or efiling.

Structure 2.0 improves upon our original structure gel formula by offering significant enhancements: it contains significantly less HEMA, reducing the risk of allergic reactions, and boasts a smoother application process for a flawless finish. This updated formula is designed to be both safer for users with sensitivities and easier for professionals to apply, ensuring a perfect base or clear overlay every time. With enhanced durability and flexibility, Structure 2.0 provides a protective shield for nails, minimizing breakage and chipping for long-lasting beauty. Ideal for those seeking a high-quality, user-friendly nail care solution, Structure 2.0 combines innovation and safety in nail enhancement technology.

What is Hard Structure Gel?

Hard Structure Gel is a different beast altogether. It's much stronger and more rigid than its soft counterparts, which makes it excellent for creating long extensions and elaborate nail shapes that require a solid structure. Unlike soft gels, hard gels cannot be soaked off with acetone. To remove them, you need to file them off, which usually means a trip back to the salon for safe removal. Hard gels are cured under a UV or LED lamp and provide a rock-solid foundation that's durable and long-lasting.

What makes your Stellar Shine Top Coat stand out from other brands?

Our top coat is uniquely formulated to provide a gleaming, mirror-like finish that lasts. It's engineered to be non-chip and non-yellow, ensuring that your manicure stays flawless for up to four weeks. This means you can enjoy a perfect finish with confidence, knowing it will resist daily wear and tear. Your nails will look freshly done for much longer than standard top coat from other brands.

What steps should be taken if I or a client have an allergic reaction to a product?

If you notice anything off after using our Stellar Gel products, here’s what you need to do. First, stop using the product immediately. All products need to be removed and left off. Once removed, wash hands thoroughly. We’re here to support you, so please email us at to report any adverse reactions. It’s important for us to track any issues with our products, as we’re required by law to document and investigate any allergic reactions.

Here are some safety tips to help reduce the risk of allergic reactions:

  • Always use non-permeable, nitrile gloves when working with UV curable gels to avoid skin contact.
  • If you get any gel on your skin, wipe it off straight away.
  • Don’t cure the nails if there’s gel on the skin.
  • Use a 48W UV/LED lamp for curing.
  • If you feel a bit of heat spike happening, please remove your hand until it no longer feels hot, return hand to the lamp and restart to ensure a full-time cure occurs.
  • Be careful when removing gloves to avoid skin contact with the product. Pull them off starting from the wrist, turning them inside out as you go. Dispose of them properly and use a new pair for each client.
  • After applying the top coat and curing it, wash your and your client’s hands with warm, soapy water before applying any hand creams or cuticle oils.
  • Our products are designed for professional use, so make sure you’re trained before you dive in.

Following these steps will help ensure a safer experience with Stellar Gel products.

Where are your products made?

Our products are formulated in Canada, with manufacturing taking place in both China and the USA. We worked closely with the labs to perfect our formulations, ensuring the quality meets our high standards before entering the manufacturing phase. Each bottle undergoes stringent quality assurance before being shipped to us. Although products labeled as "Made in China" may carry certain preconceptions, rest assured that the quality of our products matches those made in the USA.

Shipping, Returns & Exchanges

Do you ship overseas?

Yes, we ship all over the world. Prefer to Delivery for more details

What is your return policy?

Click here to see our return policy.

What is the shipping procedure?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Please refer to our delivery policy for more information.